Support

How Can We Help?

Find answers to common questions or get in touch with our support team. We're here to help with any questions about our CAD/CAM services.

Contact Us

Email Support

Send us an email and we'll respond within 24 hours

[email protected]

Phone Support

Call us during business hours (EST)

+1 (715) 501-3103

Contact Form

Fill out our form for project inquiries

Go to Contact Form

Frequently Asked Questions

How do I get started with CADCAMX?

Simply contact us through our contact form or email with your project requirements. We'll provide a free consultation and quote within 24 hours.

What file formats do you support?

We support all major CAD formats including STEP, IGES, SolidWorks, CATIA, Inventor, AutoCAD DWG/DXF, Fusion 360, and more.

How is project confidentiality handled?

We sign NDAs for all projects and use secure file transfer methods. Our data handling follows ISO 27001 security standards.

What are your typical turnaround times?

Turnaround varies by project complexity. Simple drawings: 1-2 days, 3D models: 3-5 days, complex assemblies: 1-2 weeks. Rush services available.

Do you offer revisions?

Yes, we include up to 2 rounds of revisions in our standard pricing. Additional revisions can be arranged as needed.

What payment methods do you accept?

We accept wire transfers, PayPal, and major credit cards. For ongoing projects, we offer monthly billing arrangements.

Expected Response Times

24 hrs

Email Response

Same Day

Phone Support

48 hrs

Quote Delivery